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All Surveys - Honorarium/Incentive Payment Questions

I recently participated in a survey and I have not yet received my honorarium/incentive payment. Can you help?

In general, monetary payments are processed 15-20 business days from the close of the entire study. Some studies can run from a few days to over a month or more, depending upon how quickly the required number of completed surveys are received.

If it has been several weeks since you completed a survey and you have not received your payment, please visit our Contact Support page and complete the requested information so that we can perform a trace on your payment.

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